Privacy Policy for Craftlan
Last Updated: [Add Date]
Welcome to Craftlan.com (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through Razorpay or your selected payment provider)
b. Non-Personal Information
We may automatically collect information such as:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate updates and offers
- Improve our website and customer service
- Prevent fraud and maintain security
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze site traffic, and improve our services.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.
4. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share limited data only with trusted partners who help us operate our business, such as:
- Shipping companies (for order delivery)
- Payment gateways (like Razorpay, PayPal, etc.)
- Analytics providers (like Google Analytics)
Each partner is required to handle your data safely and securely.
5. Payment Information
We use Razorpay and other secure payment processors.
Craftlan does not store or access your credit/debit card details.
All payment information is encrypted and handled securely through the payment provider.
6. Data Retention
We keep your information only as long as necessary to fulfill your orders and comply with legal obligations.
After that, we securely delete or anonymize your data.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing emails
- Request a copy of your data
To exercise these rights, contact us at info@craftlan.com.
8. Data Security
We implement advanced security measures to protect your data, including:
- SSL encryption on our website
- Secure data storage
- Limited access for authorized personnel only
However, no system is completely secure — by using our site, you agree to the inherent risks of online data transmission.
9. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of those websites — please review their privacy policies.
10. Children’s Privacy
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page, with the “Last Updated” date at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@craftlan.com
📞 Phone: +91 6301978149
📍 Address: Hyderabad, India
